EZ Scripting - EZMailer

Payments and use of scripts:

Setting up the scripts:

Running the script:

When I run the script it just opens it, why ?

Customization and installation:

Common Errors:

Other Questions:

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EZMailer FGA - Frequently given answers

Payments and use of scripts:

Are the free scripts free for any use?

Yes, the free version is free to use for commercial and non-commercial use. You may not sell the scripts or give them away to anybody else or use them or any part of them in another script that you distribute.

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Do I have to buy the XTra range for every website I use them on?

No! Once you have purchased the script you may use it in any website you build. Whether you make one website or 10, the cost is the same to you. You may not sell the scripts or send them by email to anybody, let alone post it or parts of it on forums, etc...

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When I buy the XTra script how do I get it ?

The payment system will reroute you to a download location the moment your payment is succesful. So you can have the script in about 30 seconds... no longer than that.

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I paid for the script but I did not get it !

Some pop-up blockers and firewalls can cause the automatic scripts download to fail. Paypal might make this a little more clear on their site. However, if this happens, just use the contact form on this site and let me know the mail address you used for the purchase and I will send you the scripts asap (allow us 1 business day to get back to you - most of the times we will react earlier).

How do I know that we can trust EZMailer ?

You should always be careful online. Never give your credit card details to anybody by email or using a website you don't trust. PayPal is an independent payment system and I will never see your credit card details.

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Can I test the scripts before I buy them ?

Yes, the basic script is free to download, try and use, in most cases visitors don't need to buy the XTra script as the basic range is full of great features.

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I want to complain or comment, what can I do ?

Use the contact button and tell me the problem.

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My website is a charity site, can I have the XTra range for free ?

Yes, I allow many charity websites use the XTra range of scripts for free. Use the contact button to tell us more about your site.

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How do I get an upgrade to the XTra script ?

Minor enhancement updates and bug fix releases can be acquired freely. A small payment will be asked for major upgrades. When updates become available, you will be notified by mail to the mail address you used when purchasing the XTra version.

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Can I BETA test the scripts ?

I get a lot of requests to BETA test the scripts. If you think you have what it takes to be a BETA tester then you must have the current version of the script running (free or XTra) on your website and have a good understanding of the features.

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It's not working, why ?

Check your file and directory permissions. Improper permissions is the most common cause of errors. Be sure you uploaded the files in ASCII mode. Make sure that the settings you entered in the configuration section are exactly correct, download the tester.cgi script to check your path to perl the path to the files and URL details. Check with your hosting company as most have a page with CGI information. See the instructions, help forum and this page for more tips and advice on how to find and fix problems.

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It's still not working, why?

99% of the time the answer is in the instructions or on this page. If you are really sure you have read them both then post your problem in our help forum where you can ask other users of the scripts questions about setting them up.

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How do I find the path and URL for my site?

Your hosting company can tell you. However there's a free script to help you find out the correct information called tester.cgi

I don't know where to start, help!

You will easily set it up just by following the instructions for the script found on this site. Post any questions you like in the help forum.

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What do I edit the script with?

Use a text only editor like Notepad++. Never use text processors like word, etc...

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I don't understand the difference between a Path and a URL

A URL is the web address used so the URL to our website is http://www.EZMailer/ please note the last slash on the end.

The path is like the path on your PC to a file. On a UNIX (most internet servers) it would look like this: /home/vhosts/youraccount/cgi-bin/gallery.txt . If you do not know yours download our tester.cgi script and run this in the directory you will be using, it will tell your the path and URL.

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What do I use to upload my scripts ?

Any FTP software will do to upload your scripts. The file must NOT be uploaded as binary. it simply will not work if you do. Check that your FTP client uploads .PL files as ASCII. I use software from Cute FTP to upload filles. http://www.cuteftp.com/

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What is CHMOD and what settings do I need?

Once uploaded you will need to CHMOD the script and all the files so they can read and write on your server. Do this using your FTP client, right click on the files and select "properties" or "permissions" (depending on your FTP client) and set the scripts permissions to 755. On servers where the files are in an non-public directory you will need to set them to 777. If you are unsure ask your hosting company.

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What is the full path with NetFirms ?

$whatever = "$ENV{'DOCUMENT_ROOT'}/www/directory/"; or for the cgi-bin $whatever = "$ENV{'DOCUMENT_ROOT'}/cgi-bin/";

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When I run the script it just opens it, why?

On some servers you need to change file.pl to file.cgi also check the CHMOD of the files and the directory. Ask your host if you can run scripts in that directory.

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Can you make a special script for my website?

Yes, just send your project details using the contact button and we will contact you with a feasibility and effort estimate.

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I am stuck, can you install the script for me?

Yes, for a small fee I can get the script running on your server for you. Most projects don't take long.

My UNIX hosting requires UNIX format scripts, how do I do that?

The scripts are provided in Windows format, this is fine to edit with Notepad and will run on most UNIX servers. Some servers require strict UNIX format however. Download a text editor like NOTEPAD++ and then save the script in UNIX format.

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What is "Error 404 File can not be found" ?

The URL address you put in your browser is wrong. Check the web site address and the folder name, finally the script name. Remember this is case SenEsitIve. An occasional, if rare error, is if you have created a cgi-bin of your own in your web space however the server may ignore this and use it's own cgi-bin you have not got access to.

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What is "Error 500 Internal Server Error" ?

The Path to Perl or CHMOD of your file or directory may be wrong. Try CHMOD all the files and directory again. Your server may not like the CHMOD setting ask you host what you should be using. Check you did not open the script with anything other than notepad. Check your log to find out more. Also try putting the code below directly after your Path to Perl this will stop and report the script error in more detail.

#!/usr/bin/perl
use CGI::Carp qw(fatalsToBrowser);

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What is "Error Premature end of script headers" ?

The CHMOD of your file or directory may be wrong. Try CHMOD all the files and directory again. Check you did not open the script with anything other than notepad.

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The script just opens so I can see the code

Some servers do not like .pl try changing it to .cgi and some servers don't like .cgi so try .pl Remember to CHMOD the file again!

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I keep uploading the file but get the same error

Some servers and FTP software can keep a copy of the file before the edit you have made, so delete the file on your server, disconnect from the internet, and restart your computer.

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I get the error "Can't open file"

The file has been found on the server, but the script has not got permission to open it. Check you CHMOD on all the directories and files.

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I get the error "Can't create file"

The script is trying to make a new database file but has not got permission to do so. Check you CHMOD on all the directories and files. If you have uploaded a database already, the the path is wrong that is why the script has decided to make the file for you.

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I have an idea to improve the script, will you add it?

Yes, if I think others will want it we will add the feature and you will get a free copy of the script with the feature in it.

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I have a question that should be on this page!

Okay, post it on the help forum and we can have a look.

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Why can I not email you for help?

I want you to post your questions in the help forum so everybody can see the answer to the question. You may find your answer already in the forum. I check and answer all questions in the help forum before I read the emails, so it's also quicker.

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Will the scripts work in both Netscape/Mozilla and IE?

Yes. The scripts basically just print out HTML for any browser

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